- Monday - Saturday: 8.00AM - 6:00PM
- info@happymovers.us
Privacy Policy
Effective Date: March 30, 2022
Happy Movers, LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. By using our website, services, or providing your information to us, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect:
- Name, email address, phone number, and mailing address
- Payment and billing information
- Moving details and service requests
- Communications you send us (emails, calls, text messages, or forms)
- Data collected automatically (cookies, analytics tools, usage logs)
How We Use Your Information
We use your data to:
- Provide and manage moving and packing services
- Respond to customer support inquiries
- Process payments, send invoices, and receipts
- Send service updates, confirmations, reminders, and (with consent) promotions
- Improve our website and customer experience
Sharing of Information
We do not sell your personal information. We only share it in limited cases:
- With vendors/service providers who help us deliver services (e.g., IT, payment processors)
- When required by law or regulation
- To protect the rights, safety, or property of Happy Movers, our customers, or others
Mobile / SMS Data
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Withdraw consent at any time
Data Security
We use technical and organizational safeguards to protect your personal data. However, no method of transmission over the internet is 100% secure.
Cookies and Tracking
We may use cookies and similar technologies to improve site functionality and analyze usage. You can adjust cookie preferences in your browser.
Updates to This Policy
We may update this Privacy Policy occasionally. Any updates will be posted here with a new effective date.
Contact Us
Happy Movers, LLC
2017 West Moore Street, Richmond, Virginia
Email: info@happymovers.us
Phone: 804-234-3271
For SMS communications, please see our SMS Terms & Conditions.
SMS Terms & Conditions
Effective Date: March 30, 2022
By opting in to receive SMS/text messages from Happy Movers, LLC (“we,” “our,” “us”), you agree to the following terms:
Types of SMS Communications
If you consent, you may receive SMS messages relating to:
- Conversation external.
Message Frequency
Message frequency may vary. You may receive up to 2–4 messages per week depending on your interactions and services requested.
Message and Data Rates
Standard message and data rates may apply as determined by your mobile carrier.
Opt-In Methods
You may opt in by:
- Checking the consent box on our website forms
Opt-Out Instructions
You may opt out at any time by replying STOP to any SMS message. You will then receive a confirmation and no further messages unless you re-opt in.
Help Instructions
Reply HELP to any SMS message for assistance.
You can also reach us at:
- Phone: 804-234-3271
- Email: info@happmovers.us
- https://moversinrichmond.com/privacy-policy/
Privacy
SMS consent is not shared with 3rd parties.
Changes to Terms
We may revise these SMS Terms & Conditions occasionally. Updated versions will be posted here, and continued use of our SMS program constitutes acceptance of those changes.